All cancellations and rescheduling must be done by phone, text or email. 

 

Rescheduling

• There will be no charge for a rescheduling done  at least 24 hours before the scheduled session. 
• Rescheduling within 24 hours before the scheduled appointment will be treated as a cancellation.

 

Cancellations and Refunds:

• Cancellations made at least 24 hours before the scheduled session will receive a 98.5% refund (1.5% being the transaction charge taken by Stripe).
• Cancellations made within 24 hours of the session are eligible for a 50% refund and must be communicated via call, email, or text.
• Unfortunately, no refunds will be provided for no-shows.